Reservations

Two-Factor Authentication (2FA) Enrollment (SMS)

Sabre uses Two-Factor Authentication (2FA) as an essential web security tool. It immediately neutralizes the risks associated with compromised passwords. If a password is hacked, guessed, or even phished, that’s no longer enough to give an intruder access: without approval at the second factor, a password alone is useless. The following is the step-by-step process…

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Sabre Password Reset

1. Print these instructions and note your Default Hotel ID here: Your default ID may be found when you login to Sabre in the top right corner. 2. Go to reservations.synxis.com and click “Forgot Password” 3. Enter your username and click “Submit” 4. Complete the below information. Be sure it matches what you used when…

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Cancelling a Sabre Reservation

Note: Reservations can only be cancelled through the check-out date of the reservation. Reservations that are not cancelled in Synxis by the check-out date will be subject to booking fees. Guests will receive an email advising them that the reservation has been cancelled. 1. Log in to Synxis at reservations.synxis.com 2. Click on “Manage>Reservations>Search Reservations…

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Loading/Changing Stay Restrictions

Apply Stay Restrictions to close or set restrictions at the Property Level, Room Level or Rate Level. Click on Manage then move the mouse down to Availability and over and down to Click on Stay Restrictions Run a Filter to show all Restrictions NOTE: Only select the drop down menu items listed, all other menu’s…

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